Privacy Policy
Last updated: July 2026
1. Information We Collect
When you submit a consultation request through our website, we collect:
- Full name
- Email address
- Organisation name (optional)
- WhatsApp or telephone number (optional)
- Service area of interest
- Project description
2. How We Use Your Information
We use the information you provide solely to:
- Evaluate your project requirements and respond to your enquiry
- Arrange discovery sessions and follow-up communications
- Prepare proposals and quotations when requested
We do not sell, trade, or share your personal information with third parties.
3. Data Storage & Security
Consultation data is stored securely and accessed only by authorised personnel at Design General. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure.
4. Offline Data
If you submit a consultation request while offline, the data is temporarily stored in your browser's local storage and automatically transmitted when your internet connection is restored. No personal data is permanently stored on your device.
5. Your Rights
You have the right to:
- Request access to any personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent at any time
To exercise these rights, contact us at info@designgeneral.com.
6. Cookies
This website does not use tracking cookies or third-party analytics. We use only essential browser features (localStorage) for offline form functionality.
7. Contact
For privacy-related enquiries:
Design General
Email: info@designgeneral.com
Tel: +233 269 609 634